60-Day Money-Back Guarantee
60-Day Money-Back Guarantee
At ApexUno, your satisfaction is our priority. We offer a 60-day money-back guarantee to ensure you are completely happy with your purchase.
How It Works:
1. 30-Day Standard Return Period:
• If you change your mind or ordered the wrong item, you can return the item within 30 days of receipt for a full refund.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
2. Extended 60-Day Period:
• For returns made between 31 and 60 days after receipt, we offer store credit equivalent to the purchase price, minus any shipping fees.
• Items must be unused and in their original packaging.
Return Process:
1. Contact Us:
• Email our customer support team at [contact information] with your order number, a description of the issue, and any relevant photos.
2. Return Authorization:
• We will provide you with a return authorization and instructions for shipping the item back to us.
3. Refund or Store Credit:
• Once we receive and inspect your return, we will process your refund or issue store credit as applicable.
Conditions:
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for a replacement or full refund.
• Exclusions: Certain items such as perishable goods, custom products, and clearance items are not eligible for return.
Customer Satisfaction Guarantee:
Changed your mind? Ordered the wrong thing? Simply return your item for a prompt exchange or refund. We are committed to ensuring you have a positive experience with ApexUno. If you have any questions or concerns about your order, please reach out to our customer support team.
For detailed terms and conditions, please refer to our Terms of Service.
At ApexUno, your satisfaction is our priority. We offer a 60-day money-back guarantee to ensure you are completely happy with your purchase.
How It Works:
1. 30-Day Standard Return Period:
• If you change your mind or ordered the wrong item, you can return the item within 30 days of receipt for a full refund.
• The item must be unused, in its original packaging, and in the same condition as when you received it.
2. Extended 60-Day Period:
• For returns made between 31 and 60 days after receipt, we offer store credit equivalent to the purchase price, minus any shipping fees.
• Items must be unused and in their original packaging.
Return Process:
1. Contact Us:
• Email our customer support team at [contact information] with your order number, a description of the issue, and any relevant photos.
2. Return Authorization:
• We will provide you with a return authorization and instructions for shipping the item back to us.
3. Refund or Store Credit:
• Once we receive and inspect your return, we will process your refund or issue store credit as applicable.
Conditions:
• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately for a replacement or full refund.
• Exclusions: Certain items such as perishable goods, custom products, and clearance items are not eligible for return.
Customer Satisfaction Guarantee:
Changed your mind? Ordered the wrong thing? Simply return your item for a prompt exchange or refund. We are committed to ensuring you have a positive experience with ApexUno. If you have any questions or concerns about your order, please reach out to our customer support team.
For detailed terms and conditions, please refer to our Terms of Service.